Shipping policy

Where We Ship

We ship worldwide.

Shipping Rates & Delivery Times

We offer free shipping on every order, no matter where you're located. Delivery typically takes 6–20 business days, depending on your destination, local customs processing, and other factors outside our control.

Processing Time

All orders are processed within 24 hours on weekdays. Orders placed on weekends may take up to 48 hours to process before being handed to our shipping carrier.

Shipping Options

Standard Shipping — Free
Included on every order at no extra cost. Delivery typically takes 6–20 business days as noted above.

Express Processing — $5.70
Choose this option at checkout and your order jumps to the front of our fulfillment queue, so it's packed and handed to the carrier ahead of standard orders. Once it's with the carrier, standard delivery timeframes apply.

Order Tracking

Once your order ships, you'll receive a confirmation email with a tracking number so you can follow your package every step of the way.

Customs, Duties & Taxes

United States: All applicable duties and tariffs are already included in your order. You will not be charged anything extra upon delivery.

All other destinations: Your order may be subject to customs fees, import duties, or local taxes upon arrival, depending on your country's regulations. Any such charges are the responsibility of the customer and are not included in our shipping fees.

Delays

While we do everything we can to ship your order promptly, occasional delays may occur due to customs processing, weather, or carrier issues beyond our control. If your order is significantly delayed, please reach out and we'll help track it down.

Questions?

If you have any questions about your order or shipping status, contact us at Horrorlamp@outlook.com